Refund policy

Returns and exchanges may be requested within 60 days from the date of purchase.

Returned items must be unused, in their original condition, and in the original packaging. A valid proof of purchase is required for all return and exchange requests. If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order. To start a return or cancellation, login to your Dental Valley account or use the "Start a Return" link in our menu.