FAQ

What is the raw material of the products ?

Implants : All of our implants are made from Premium Titanium Ti - 6Al - 4V ( Grade 5 ) .

Parts on implants : Parts such as Abutments and Healing Caps are also made from Premium Titanium Ti - 6Al - 4V ( Grade 5 ) .

Laboratory parts : Laboratory parts such as Transfers , Analogs are made of premium medical stainless steel.

How are your implants packaged ?

Our factory has the highest standard sterile room for packing dental implants, Different types of test tubes , Sterile double packing and the GAMMA radiation process.

How long do I have a warranty on implants ?

We offer a lifetime warranty on all our types of implants. Implant replacement + free premium delivery compensation on the next purchase in case there is any problem with the implant. *If the problem is in a patient such as diabetes, blood clotting , taking blood thinners or weak bone / bone deficiency the implant will be replaced only once on the same patient. 

How long do I have a warranty on stainless steel and plastic parts ?

Our company gives customers 5 years warranty on all stainless steel and plastic parts (analogues, transfers UCLA Abutments) Please keep proof of each purchase, transaction number, invoice. 

My package did not arrive, what should I do ?

If the package does not arrive at the estimated delivery time we are always available to help you, we activate our contacts with the shipping companies and customs authorities in different countries and try to solve the problem. If the shipment did not arrive due to unexpected shipping issues, there are two options: First : We will send you the package again in premium shipping at no extra cost. Second : We will send you a refund and ask to return the package to the sender.

What should I do if I have customs problems ?

We do not take responsibility for customs problems but we of course try to do everything to help the customer, We send all the paperwork that customs requests such as an invoice or proof of payment. If you cannot receive the package because customs holds it, we can request that the package be returned to us and sent to you again in a new shipment or that the money be returned to you.

What is the hexagonal size of the implants ? 

The size of the hexagon in standard implants with a diameter of 03.5 / 03.75 / 04.205.006.0 is 2.42 internal hex connection. The size of the hexagon in slim implants with a diameter of 3.0 is 2.0 slim internal hex connection. 

What is the surface treatment of the implants ?

Our implants have a premium SLA process.  SLAS are the leading and most common surface for dental implants in the world, the SLA process cleans all the residue from the aluminum after a sandblasting process designed to create desirable micro-holes in the implant.

Destroys bacteria and gives the implant complete cleanliness, the process gives the implant better bone absorption by combining grooves of different sizes as close as possible to the human bone, SLA process is known as the main basis for implant quality, the process is performed when implants  are immersed in a special combination of specific acids.

The implant gets 2-4 micron macro cavities, many studies show that implants survive 98.8 percent with 5-10 year follow-up and no inflammatory cells along with faster healing time, at Dental Solution Factory, we offer you a wide and improved range.

One of the most advanced dental processes in the world, combining the One of the most advanced dental processes in the world, combining the highest quality work materials. 

What are the benefits of a spiral implant ? 

A spiral implant is among the most common in the world. The optimal solution for immediate transplantation and immediate loading. The spiral dental implant has self-drilling capabilities and a unique spiral body design that allows it to change its position during placement and obtain very high initial stability even in certain clinical cases.
Additional benefits:
Bone thickening and good initial stability. Ability to self-direct during income.  Allows a change of direction to an optimal restoration site. Allows for smaller osteotomy that helps minimize bone loss and reduce trauma. Reduces the risk of damage to neighboring teeth.

How long is the warranty on titanium parts ?

Our company gives customers 10 years warranty on all titanium parts (straight, healing caps, screws, multiple units) Please keep proof of each purchase, transaction number, invoice.
 

My package did not arrive, what should I do ?

If the package does not arrive at the estimated delivery time we are always available to help you, we activate our contacts with the shipping companies and customs authorities in different countries and try to solve the problem. If the shipment did not arrive due to unexpected shipping issues, there are two options: First: We will send you the package again in premium shipping at no extra cost.  Second: We will send you a refund and ask to return the package to the sender. 

I got the wrong product, what should I do ? 

If the product does not fit due to an error in our company's warehouse or an error to some extent we will send you an immediate premium delivery with the product you expected to receive. If you decide that you are no longer interested in the product, we will send you a refund and absorb the shipping cost of the product you return to us. If the product is not suitable for a reason that the customer was confused and ordered by mistake or did not read the product instructions until the end, a refund will be sent only after we receive the product back (the shipping cost will be paid by the  buyer).